faq

-do you deliver?

lucy mae's confections is pickup only.

-where do i pickup?

the pickup location is near east lake charles highway 14 area in lake charles , la. (70647) the exact location will be provided in your confirmation email.

-how are cookies packaged?

cookies are packaged in a windowed sweets box. for an additional fee, you can get each cookie individually wrapped and sealed and then put in a windowed sweets box.

-do you cater to allergies?

unfortunately, i am unable to accommodate specific food allergies. all items are made in a kitchen that handles gluten, dairy, nuts, and eggs, so treats may contain traces of these allergens.

-how does payment work?

all in stock sweets must be paid in full at time of ordering. Custom orders require a 50% deposit and must be paid in full one week before your scheduled pickup date. Once order is confirmed, I will email you an invoice with multiple payment options.

cookie cakes are paid once confirmation/invoice email is sent. order is not confirmed until payment is made.